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Customer Comments

 

Eurotex places great value on the feedback we receive from our clients as we are always making efforts to improve our service and products. We understand that it is also important to share these successes with our users, current clients, and future clients. We take lot of pride in the quality of products and service that we provide to our customers. This is evident from the fact that our customers are mostly repeat customers and recommended customers. Below are some of our testimonials


Cap D P Singh & wife, 102, Munirka Enclave, Delhi
“My wife and I recently had the pleasure of being served by your sales staff during our couple of visits to you Lado Sarai store. The service he provided was EXCELLENT from explaining the products up to giving perfect installation.

Your staff at Lado Sarai branch is a credit to your company and we would recommend the service provided by him to everybody we meet”

Sakshi, 166/12, Sec 50, Noida
"This is the best flooring website I've ever used. I wasted a lot of money and time on a similar flooring company's website and was very please with how easy it was to use your website to find the products I needed. I'm telling all of my friend about your great website. This flooring site is truly incredible. Your helpful service is great!!! I found everything I needed for my bedroom overhaul, and I can tell you now, you have the best products and website over everyone else."

Mr B Palit, A10, Sec 37, Faridabad
“I recently purchased k flooring from your store, I was and still am very impressed by the very high level of service and friendly, helpful manner with which I came across from your employee at your store.

It is refreshing to realize nowadays such a salesman can still maintain excellent customer service skills whilst helping achieve the best quality flooring at a good service. I shall certainly recommend your store and the excellent service you offer to all my friends and family.

It was a pleasure doing business and I am encouraged to use your store for any flooring I may need in future”

Shruti, B 75, G K 1,
“Could you please pass on my thanks and appreciation to the relevant person at your store for a level of customer service that I believe should be recognised by all.

Last Saturday I ordered some Oak flooring from store which was ready for collection on Tuesday. I phoned the depot to check opening hours to see if I could get the flooring done oevrnite as I had the project in hand & my time was running out. The young gentleman then offered as he was in my area to deliver the flooring himself after work in his own time.

Please pass on my sincere thanks to the gentleman involved as I feel this customer service should be commended”

A D sing Defence Colony, Delhi
“I would like to offer a commendation to your staff at your  store. He has been outstandingly helpful to my husband and myself, during our recent house extension project. Your staff was endlessly patient in explaining what we needed – when we were patiently out of our depth! We then subsequently had a bad experience with laying the floor and your staff went out of his way to help us. Your staff restored my faith in your engineered wood by sending an independent floor layer to demonstrate how lovely it could look and then arranged for replacement wood for us. The result is that today we now have a beautiful White Oak floor in the hall and I couldn’t be more pleased. I will be delighted to recommend that friends buy their wood from Eurotex”


Likha Saya, A 1/62, Safdarjung Enclave

Sub: - Praise

“We visited one of your store yesterday and was helped by a friendly staff who was very helpful and assisted us in our purchase. He was very professional and customer oriented”

Asif, Sheikh Sarai
“I’m known in my family as being the world’s biggest complainer, however I also believe that you should compliment whenever suitable. I therefore email to congratulate the high standards of the staff at your Products.  Please pass on my thanks to the team there.”


Architect Amit Vaidya, G K 2,
“Having visited your store this afternoon, I would like to comment that the staff there are particularly helpful, friendly and only too willing to assist. My mum purchased some flooring and the helpful chappie in there confirmed my measurements, loaded the car for me and assisted with all the little extras needed for the floor. Thank you for the good service. Keep it up!!”